Who we are
Ready Set Solar
Last updated: 21 April 2026
Ready Set Solar (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.
Personal Information We Collect
We may collect personal information including, but not limited to:
- Name
- Email address
- Phone number
- Postal address
- Property or installation address
- Energy usage or solar‑related information you choose to provide
- Any other information you submit via forms, phone, email, or enquiries
We only collect personal information that is reasonably necessary to provide our services.
How We Collect Personal Information
We collect personal information when you:
- Submit an enquiry or request a quote
- Contact us via phone, email, or website forms
- Engage our services
- Visit and interact with our website (via cookies and analytics)
How We Use Your Personal Information
We use your personal information to:
- Respond to enquiries and provide quotes
- Deliver solar installation and related services
- Communicate with you about your project or request
- Improve our website and services
- Meet legal and regulatory obligations
We do not sell your personal information.
Disclosure Of Personal Information
We may disclose personal information to:
- Employees and contractors involved in delivering our services
- Trusted third parties such as electricians, installers, or suppliers
- Service providers including IT support, hosting, and analytics providers
- Government authorities where required by law
All third parties are required to handle your personal information securely and lawfully.
Security Of Your Personal Information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure, including:
- Secure systems and access controls
- Limited access to authorised personnel only
If we no longer need your personal information, we will take reasonable steps to destroy or de‑identify it.
Cookies & Website Analytics
Our website may use cookies and analytics tools to:
- Understand how visitors use our website
- Improve website performance and user experience
You can disable cookies through your browser settings, though parts of our website may not function correctly.
Access & Correction
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.
We will respond within a reasonable time and in accordance with the Privacy Act.
Overseas Disclosure
We do not intentionally disclose personal information to overseas recipients.
If this changes, we will take reasonable steps to ensure overseas recipients comply with Australian privacy obligations.
Complaints
If you believe we have breached your privacy:
- Contact us using the details below
- We will investigate and respond within a reasonable timeframe
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Contact Us
Ready Set Solar
📧 Email: admin@readysetsolar.com.au
📞 Phone: 1300 209 244